Delivery Policy

Delivery to the UK

Free Delivery

Lucky Dips & Orders Over £50

Carrier: Royal Mail

Shipping: Standard 2nd Class Delivery

Delivery Time: 3-5 Working Days

Weight: Up to 2kg

Price: FREE

LArge Letters

Single 5 Tea Sample Pack Orders

Carrier: Royal Mail

Shipping: Standard 2nd Class Delivery

Delivery Time: 3-5 Working Days

Weight: Up to 250g

Price: £1.50

Small Parcels

Orders Less Than £50

Carrier: Royal Mail

Shipping: Standard 2nd Class Delivery

Delivery Time: 3-5 Working Days

Weight: Up to 2kg

Price: £3.00

HEavier PArcels

Order Weight 2kg - 5kg

Carrier: Royal Mail

Shipping: Standard 2nd Class Delivery

Delivery Time: 3-5 Working Days

Weight: Up to 5kg

Price: £5.00

Oversized

Order Weight 5kg - 10kg

Carrier: Royal Mail

Shipping: Standard 2nd Class Delivery

Delivery Time: 3-5 Working Days

Weight: Up to 2kg

Price: £13.75

Same Day Dispatch

All orders placed before 13:00 GMT

Monday to Friday are dispatched

to the carrier same day.

Orders made after 13:00 GMT

will be dispatched the following business day.

UK Standard Second Class Delivery Policy

  • Service available to UK mainland, Scottish Highlands and Islands, Sark & Herm, Isles of Scilly, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland.

  • This is our standard delivery service and usually arrives between 3 to 5 working days after placing your order via Royal Mail.

  • The only time we will charge more for a standard delivery is if your parcel weighs more than 2kg - for orders over 2kg an additional delivery charge will be applied according to weight as outlined below.

  • Please see below for a full breakdown of prices by weight

  • All orders placed before 1.00pm Monday to Friday and before 11.00am Saturday will be posted 2nd Class on that day.  Any orders made after this time will be sent the following working day.

UK Free Delivery Policy

  • Only valid on standard UK deliveries valued at £50 or more, after other discounts have been applied, excluding postage and packing related charges.

  • Only valid on UK destinations including the Scottish Highlands and Islands.

  • An order constitutes a single delivery to a single address.

  • Orders over 2kg do not apply, an additional delivery charge will be applied.

  • This offer is only redeemable online.

Up to 2kgs - £3.00

2 to 5kgs - £5.00

5 to 10kgs - £13.75

Delivery to the USA

International Economy

Delivery Time: Up to 6 Weeks

Weight: Up to 2kg

Price: From £4.00

See below for price by weight.

FREE on all orders over £75!

International Standard

Delivery Time: 6-7 Business Days

Weight: Up to 2kg

Price: From £5.65

See below for price by weight.

International Tracked

Delivery Time: 5-7 Business Days

Weight: Up to 2kg

Price: From £10.35

See below for price by weight.

USA International Shipping Policy and Fees

  • All orders placed before 1.00pm Monday to Friday and before 11.00am Saturday will be posted on that day.  Any orders made after this time will be sent the following business day.

  • Please see below for a full breakdown of prices by weight up to 2kg. We will get in touch if your order exceeds 2kg to discuss shipping options.

  • Shipping fees are converted to USD in store and at checkout based on the current exchange rate.

International Economy Fees

  • £4.00 - up to 250g​

  • £7.45 - 250g to 500g

  • £8.70 - 500g to 750g

  • £9.50 - 750g to 1kg

  • £10.55 - 1kg to 1.25kg

  • £11.65 - 1.25kg to 1.5kg

  • £12.80 - 1.5kg to 1.75kg

  • £12.95 - 1.75kg to 2kg

  • FREE for all orders over £75 before shipping.

International STANDARD Fees

  • £5.65 - up to 250g​

  • £16.30 - 250g to 500g

  • £19.05 - 500g to 750g

  • £22.70 - 750g to 1kg

  • £26.15 - 1kg to 1.25kg

  • £28.90 - 1.25kg to 1.5kg

  • £30.15 - 1.5kg to 2kg

International Tracked Fees

  • £10.35 - up to 250g​

  • £17.80 - 250g to 500g

  • £20.55 - 500g to 750g

  • £24.20 - 750g to 1kg

  • £27.65 - 1kg to 1.25kg

  • £30.40 - 1.25kg to 1.5kg

  • £31.65 - 1.5kg to 2kg